01
On-site inspection
We walk the wall with you, tap-test for hollow brick, and check mortar joints with a mason's level and chisel. You get photos of every problem area and a written scope the same day. Most inspections take 45 minutes to an hour.
02
Written estimate
You get line-item pricing: brick replacement, repointing, flashing, waterproofing, and any structural work. No lump-sum guesswork. If a cracked foundation needs a structural engineer, we tell you before we quote, not after.
03
Cutting and prep
We grind out failed mortar with an angle grinder and tuck-pointing blade, remove spalled brick with a brick hammer and chisel, and protect landscaping with drop cloths. Prep is 30 to 40 percent of the job, and skipping it is why cheap repairs fail.
04
Rebuild and repoint
New brick goes in with a mason's line for alignment, then joints get packed with mortar and finished with a jointing tool. We match the original joint profile, whether that is concave, V, or grapevine, so the repair disappears into the wall.
05
Seal and walkthrough
We apply a breathable masonry waterproofing once mortar cures, usually 3 to 7 days later. Then we walk the finished work with you, point out what to watch, and leave the site broom-clean. Final walkthrough takes about 20 minutes.