When you reach out to us for a quote or service, we collect the details you share: your name, phone number, email address, and the address where the work will be done. We also note what kind of masonry project you have in mind.
If you visit our website, we automatically collect some technical information like your IP address, browser type, and the pages you look at. This helps us understand how people find and use our site.
We use your contact details to respond to your inquiry, schedule a site visit, and provide an estimate. If you hire us, we use your information to manage the project, order materials, and keep you updated on progress.
We may also send you occasional updates about our services or seasonal maintenance tips. You can opt out of these messages at any time.
Our website uses cookies-small files stored on your device-to remember your preferences and improve your browsing experience. For example, cookies help us see which pages are most popular so we can make our site better.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as smoothly.
We use tools like Google Analytics to track website traffic and understand how visitors interact with our site. These tools collect anonymous data and do not identify you personally.
We may also use third-party services for scheduling, email communication, or payment processing. These providers have their own privacy policies, and we encourage you to review them.
We never sell your personal information. We only share it with trusted partners who help us run our business-like suppliers, subcontractors, or software providers-and only when necessary to complete your project or improve our services.
We may also disclose your information if required by law or to protect the rights, property, or safety of RenovoBase, our customers, or others.
We keep your personal information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required by law. For example, we retain project records for a reasonable time after completion to handle any warranty or follow-up needs.
When your information is no longer needed, we securely delete or anonymize it.
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. We use secure networks, encryption where appropriate, and restrict access to only those who need it to do their jobs.
Keep in mind that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
You have the right to access, correct, or delete the personal information we hold about you. You can also ask us to stop using your data for marketing purposes.
To exercise any of these rights, just contact us using the details below. We'll respond promptly and let you know what we can do.
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we'll post the new version on our website and update the effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.